http://www.findgascards.com/blog/best-and-worst-car-rental-companies/ Just another WordPress weblog Sun, 14 Mar 2010 18:14:22 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.findgascards.com/blog/best-and-worst-car-rental-companies/comment-page-1/#comment-4241 KJ Fri, 04 Dec 2009 01:53:57 +0000 http://www.findgascards.com/blog/?p=514#comment-4241 I had the worst roadside experience with NATIONAL Car rental in New Jersey. Flat tire in the morning; called and arranged for roadside by 3pm. At 2:18 National Called to confirm roadside was on its way. At 3:30 I called to find out where they were…running 15 minutes late! At 4:30 I called to find out what happened with 15 minutes late? At 6:30 a National Roadside agent told me that maybe they tried to come and I was not there! At 7PM a Leo at the New Jersey National Car rental site said he was going to fix it for me and that someone would come at 9PM! 9PM was the best National could do (said they could not call any service to change the tire only ones who worked with National). Not sure I ever want to have this lovely experience again. Thought others should know how National Treats their Customers. I had the worst roadside experience with NATIONAL Car rental in New Jersey. Flat tire in the morning; called and arranged for roadside by 3pm.
At 2:18 National Called to confirm roadside was on its way.
At 3:30 I called to find out where they were…running 15 minutes late!
At 4:30 I called to find out what happened with 15 minutes late?
At 6:30 a National Roadside agent told me that maybe they tried to come and I was not there!
At 7PM a Leo at the New Jersey National Car rental site said he was going to fix it for me and that someone would come at 9PM!
9PM was the best National could do (said they could not call any service to change the tire only ones who worked with National).
Not sure I ever want to have this lovely experience again.
Thought others should know how National Treats their Customers.

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